Terms and Conditions

Last updated: April 4, 2025

1. Introduction

Welcome to netvocal. These terms and conditions outline the rules and regulations for the use of netvocal's website and services.

By accessing this website or using our services, we assume you accept these terms and conditions in full. Do not continue to use netvocal's website or services if you do not accept all of the terms and conditions stated on this page.

2. License to Use

Unless otherwise stated, netvocal and/or its licensors own the intellectual property rights for all material on netvocal. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from this website
  • Sell, rent or sub-license material from this website
  • Reproduce, duplicate or copy material from this website
  • Redistribute content from netvocal (unless content is specifically made for redistribution)

3. Service Description

netvocal provides Voice over Internet Protocol (VoIP) services that allow users to make voice calls to international phone numbers. Our services are subject to availability and may be subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice or liability.

4. User Accounts

When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.

5. Payment and Billing

netvocal offers various payment plans and credit packages as described on our website. All payments are processed securely through our payment providers.

Credits purchased have specific validity periods as indicated at the time of purchase. We do not offer refunds for unused credits after expiration.

We reserve the right to change our pricing at any time. Any price changes will be communicated to users in advance.

6. Acceptable Use

You agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website or services. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.

We reserve the right to terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

7. Limitation of Liability

In no event shall netvocal, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the service;
  • Any conduct or content of any third party on the service;
  • Any content obtained from the service; and
  • Unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Disclaimer

Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

netvocal, its subsidiaries, affiliates, and its licensors do not warrant that a) the service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the service is free of viruses or other harmful components; or d) the results of using the service will meet your requirements.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the service.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@netvocal.com

Or visit our contact page on our website.